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Frequently Asked Questions
Q&A
sbxauto.com is affiliated to Shengbangxin Used Car Sales Co., Ltd., which is located in Chengdu, Sichuan, a metropolis in southwest China, with a registered capital of RMB 10 million. With more than 5 years of industry and export experience, it is China’s leading wholesaler, distributor and dealer of new energy electric vehicles and fuel vehicles, and is authorized by the Chinese government to promote and sell electric vehicles and used cars around the world.
When you confirm the car and are satisfied with our price, we can sign a contract. We will make a SC and PI for you.
The contract will list the payment method, our receiving bank, delivery time, product information and so on.
Within three days after signing the contract, you need to pay the deposit (according to the payment method of the contract).
After you pay the deposit, We will send you the VIN and the video including the VIN, so that you can see the overall condition of the car. After the VIN video is sent to you, it means that the car is yours, and you need to pay the balance.
We will take very clear video for customer before shipping, if customer still worry about the quality, we can find a professional inspection third party company to help to check the car, but the fee must paid by customer.
Yes, no matter the shipping in China or abroad, we will buy the insurance for the car to promise everything will be fine.
T/T, L/C. We prefer T/T 30% as the deposit, and USD and EUR are acceptable.
Before you pay the balance, we will show you the photos of the packaging of the products and the relevant certificates of customs clearance and export.
Before the goods are officially shipped from China Customs, we need you to pay the remaining 70% of the payment.
If you want to cooperate in other ways, please contact our service staff for communication.
Most models we have in stock, but some popular models and new models need to be ordered. If you have a list of models you are interested in, please send it to us and we will check the inventory and quotation for you.
CIP and CIF include the cost of transportation to the port, but you need to clear the customs by yourself, if you don’t know how to clear the customs, we can help you.
It is up to the terms of payment you prefer. Both CIP & CIF include the shipment fee.
We can only give customers customization within the manufacturer’s selection range, and do not support any other customization.
Customers can change the logo after receiving the goods in their country.
1. Our company has close links with many manufacturers, who can offer our company great discounts.
But this discount varies from time to time.
So it might be unpleasant for you. Our company formally apologize to you for the misunderstanding.
2. Changes in exchange rates and logistics transportation costs will also lead to changes in vehicle quotations.
3. Other influencing factors.
Since we have a large number of models, and the price is often changed, the price on the list may not be accurate enough. I suggest that you better give us the list of models you need, so that we can provide a more accurate quotation.
Chengdu Shengbangxin Used Car Sales Co., Ltd.